First post via blogger iphone app

Friday, September 9, 2011

The book, banned by steve jobs himself from itunes.

Apple secrecy makes people craving for more, and the banning will make this book a must-read for job's fan boy too. ;)

PayPal seller self-protection, or customer satisfaction?

Sunday, December 12, 2010

If you are an online merchant and receiving payment via PayPal, what should you do after receiving this email from PayPal?



It's a notification email saying that payment has been received from buyer. For an ordinary merchant, it's well, payment received and all set to ship the items.

In this case, this merchant has shipped the items without much hesitation, as clothings apparently carry a lower fraud risk.

However, the merchant has received another email from PayPal a few hours later. This time, it's about a case being raised on the said transaction and the related funds have been placed on a temporary hold.

At first thought, this sounds like a fraudulent transaction as the buyer has possibly cancelled the payment. So, this merchant has called the buyer to clarify but the buyer has denied reversing the payment.

7-11 Taiwan - Part 3: Payment

Tuesday, December 7, 2010

President Chain Store Corporation has storefronts and logistics well covered, but payment is arguably the only piece of puzzle that still has some room for improvement.

icash

icash is a prepaid card issued by 7-11 in Taiwan, sort of like pocket money used for micro-payment mainly in 7-11. It has a point accumulation system and benefits like cash rebate to promote spending.

icash has reached an important milestone this year after launching a co-branded "iu card" (icash悠遊卡). Important in the sense as this contactless card is not only limited to 7-11s, but it can be used for public transportations and selected stores like Starbucks, Sogo, Muji etc.

However, you cannot use icash to pay online yet, with the exception of their own online store - 7net. Obviously, this is the missing puzzle and something for President Chain Store Corp to work on.